Refund policy
Return & Refund Policy
At Beau Cadeaux, we want you to love every purchase. If you are not completely satisfied, we’re here to help.
Returns
We accept returns within 14 days of delivery.
To be eligible for a return:
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Items must be unused and in original condition
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Items must be returned in original packaging
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Proof of purchase or order confirmation is required
Certain items are non-returnable, including:
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Sale or clearance items
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Gift cards
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Personalized or custom products
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Perishable goods (if applicable)
Customers are responsible for return shipping costs unless the item arrived damaged or incorrect.
Refunds
Once your return is received and inspected, we will notify you of the approval status of your refund.
If approved, your refund will be processed to your original method of payment within 5–7 business days. Please note that original shipping charges are non-refundable.
Damaged or Incorrect Items
If your order arrives damaged or you receive the wrong item, please contact us within 48 hours of delivery with photos of the item and packaging. We will gladly resolve the issue as quickly as possible.
How to Start a Return
To initiate a return, please contact us at:
info@beaucadeaux.com
Include your order number and reason for return.